FAMILY & CHILDREN

Q1. How old does my child need to be to climb with you?

We will instruct children from the age of 6 or for more advanced courses from the age of 10. There are no age restrictions for children climbing under parental supervision where the parent(s) are registered members of the climbing centre. Please see individual courses for specific age restrictions that may apply.

Q2. Do you provide food for birthday parties?

No, but you are welcome to bring your own food and use our cafe area to set up a party tea. We do have tea, coffee, juice, cakes, flapjacks and a small selection of filled rolls and wraps available in our cafe.

Q3. Can under 18’s climb unsupervised in your centre?

Children under the age of 14 cannot climb unsupervised. Once well-known to us children aged 14 and 15 may, at the discretion of the Managing Director and after discussion with their parents or legal guardians, climb unsupervised. Young adults aged 16 and 17 may climb unsupervised once known to us and with the consent of their parent or legal guardian. Assessment is required in all cases.

Q4. Can I bring 10 children to a climbing session?

We instruct on a maximum ratio of 9 climbers per instructor. If you want to bring more than 9 climbers you must hire a second instructor. It is not possible to switch climbers in and out during a session.

Q5. Can I watch my children climbing?

We are normally happy for spectators to watch the climbing, however, at busy times it may not be possible to do so from the climbing floor. You must identify yourself to the instructor at the beginning of the session and you will be asked to wear a helmet.

Q6. Can I take photographs?

You are welcome to photograph or film your own group or children climbing, however, at busy times it may not be possible to do so from the climbing floor. You must identify yourself to the instructor at the beginning of the session and you will be asked to wear a helmet. Please respect the privacy of other climbers

Q7. Can I do climbing as my physical recreation section of the Duke Of Edinburgh’s Award?

Yes. We recommend that children complete their Youth Beginners course then attend the regular Youth Sessions, where the instructors can sign off their attendance and advise them how on to improve their climbing. You may also consider registering for the National Indoor Climbing Achievement Scheme (NICAS).

Q8. Can I buy the t-shirts you give out at children’s parties?

Yes. They cost £5 each – just ask at Reception on the day.

Q9. Do I have to stay in the building while my child climbs?

For regular courses, No. The exception to this is for children under the age of 9 on a taster session. For all group bookings e.g. schools, parties and youth groups one responsible adult must remain on site at all times.

Q10. When are your family vouchers valid?

We offer these reduced-cost sessions on selected weekday daytimes in school holidays only.

Q11. Can I attend the same course as my under-18?

Generally no, however, at our discretion we may allow certain 16 and 17 year olds to attend specific indoor adult courses.

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